Multiple Choice Flashcards on 03 Microsoft Certified- Azure AI Apps and Agent...

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Flashcard Practice Microsoft Certified: Azure AI Apps and Agents Developer Associate (AI-103) Multiple Choice

A company support agent must answer warranty-policy questions and also create repair tickets. How should knowledge and tools be separated?

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Use retrieval for policy grounding and a secured ticket-creation tool with validation, confirmation, and audit logging Store warranty policies in memory and ask the model to invent ticket identifiers Fine-tune the model on historical tickets and remove both retrieval and tools Use the ticket-creation API for policy lookup because it is already connected

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