Multiple Choice Flashcards on 08 Microsoft Certified- Agentic AI Business Sol...

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Flashcard Practice Microsoft Certified: Agentic AI Business Solutions Architect (AB-100) Multiple Choice

A company is designing a support agent that summarizes recent case notes and drafts the next customer reply. Agents must use only data the signed-in service representative can access, and supervisors want review before replies are sent. Which design is best?

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Ask the model to infer missing case details from prior training data and send the reply directly to the customer Use a prompt action with authenticated business data, explicit inputs for the case context, a concise output format, and supervisor review in the process Store exported case notes in a shared text field and call a prompt without user-specific access checks Use an anonymous agent with Dataverse table knowledge so every representative sees the same summarized case history

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